Contact Centre

Customer Service Advisor

Location: North Bristol
Posted: 30/11/2020

Job Type: Permanent

Are you passionate about customer service? Do you enjoy providing a premium level of customer service to each and every customer? ...Read more


Are you passionate about customer service? Do you enjoy providing a premium level of customer service to each and every customer? Would you like to join a global leader in their industry as a Customer Service Advisor?

My client, based in Aztec West, is looking for a Customer Service Advisor to join their team.

Your daily duties will include:

· Delivering a world-class service by answering customer calls and placing orders accurately and promptly, whilst adding value through knowledge and ability where advice and solutions are required

· Taking control and guiding the customer through the order process to ensure accurate order placement

· Managing out of stock situations by offering alternative products

· Offering solutions to customers based on product/application enquiries

· Managing inbound enquiries using appropriate questioning

· All associated administration duties

You will be an excellent team player, hardworking, enthusiastic and willing to learn new skills whilst wanting to progress your career.

Working hours are currently Monday to Friday 9.00 a.m. - 5.30 p.m. and this will be office-based. In time there will be a shift pattern working either 8.30am - 5.00pm, 9.00am - 5.30pm or 9:35am – 6:05pm.

· 33 days holiday, inclusive of bank holidays

· Free onsite car parking

· Christmas period off

· Intensive training

· Pension contribution

· Private health care

· Excellent incentives, including company events and socials

Please apply today if interested as interviews are taking place ASAP.

Job Types: Full-time, Permanent

Salary: £18,500.00 per year

Contact Centre

Commercial Insurance Underwriter - STRATFORD UPON AVON

Location: Other
Posted: 26/11/2020

Salary: £20,000 - £39,000
Job Type: Permanent

Are you looking for the opportunity to further your career in commercial underwriting? Do you want to work for an award-winning fi...Read more


Are you looking for the opportunity to further your career in commercial underwriting?

Do you want to work for an award-winning financial services provider that prides itself on its customer service excellence?
 

Our client has a number of exciting opportunities for experienced and enthusiastic Commercial Underwriters to join the team at their Regional Service Centre in Stratford-upon-Avon. 

Duties and Responsibilities

As a Commercial Underwriter you will be responsible for building and maintaining productive relationships with a network of agents, delivering first class technical support and assistance on new business, renewals and mid-term adjustments.  You will be working on customer’s commercial insurance policies across a variety of business classes.  Depending on your experience, you may work as one of the more senior members of team, dealing with more complex cases as well as supporting and coaching other Commercial Underwriters.

Salary and Benefits

In addition to job satisfaction and variety, the Commercial Underwriter role offers a competitive salary and office working hours – no evening or weekend working required here!  There is also the opportunity for ongoing career development through progression and gaining recognised insurance qualifications (they will even give you a bonus when you pass them)!  This is alongside a generous benefits packages, including, 25 days holiday, annual company performance-related bonus, contributory pension scheme, and discounts on their insurance products.

Skills and Experience

Due to the nature of the Commercial Underwriter role, significant commercial underwriting experience in two or more of the following business classes is required – commercial package and combined, property and casualty, fleet, and/or agricultural and farming.  You should be a customer-oriented and detail-focussed professional, a strong team player and someone who strives to achieve high quality standards and output, even when challenged and working under pressure.
 

If this sounds like you and you would like more details, then please contact me ASAP as interviews are taking place now!

Covid-19 – Please note, all interviews and inductions will be conducted remotely with phased returns to the Regional Service Centre commencing in March 2021 in line with government guidelines. 

Contact Centre

Commercial Insurance Underwriter - YORK

Location: Other
Posted: 26/11/2020

Salary: £20,000 - £39,000
Job Type: Permanent

Are you looking for the opportunity to further your career in commercial underwriting? Do you want to work for an award-winning fi...Read more


Are you looking for the opportunity to further your career in commercial underwriting?

Do you want to work for an award-winning financial services provider that prides itself on its customer service excellence?
 

Our client has a number of exciting opportunities for experienced and enthusiastic Commercial Underwriters to join the team at their Regional Service Centre in York. 

Duties and Responsibilities

As a Commercial Underwriter you will be responsible for building and maintaining productive relationships with a network of agents, delivering first class technical support and assistance on new business, renewals and mid-term adjustments.  You will be working on customer’s commercial insurance policies across a variety of business classes.  Depending on your experience, you may work as one of the more senior members of team, dealing with more complex cases as well as supporting and coaching other Commercial Underwriters.

Salary and Benefits

In addition to job satisfaction and variety, the Commercial Underwriter role offers a competitive salary and office working hours – no evening or weekend working required here!  There is also the opportunity for ongoing career development through progression and gaining recognised insurance qualifications (they will even give you a bonus when you pass them)!  This is alongside a generous benefits packages, including, 25 days holiday, annual company performance-related bonus, contributory pension scheme, and discounts on their insurance products.

Skills and Experience

Due to the nature of the Commercial Underwriter role, significant commercial underwriting experience in two or more of the following business classes is required – commercial package and combined, property and casualty, fleet, and/or agricultural and farming.  You should be a customer-oriented and detail-focussed professional, a strong team player and someone who strives to achieve high quality standards and output, even when challenged and working under pressure.
 

If this sounds like you and you would like more details, then please contact me ASAP as interviews are taking place now!

Covid-19 – Please note, all interviews and inductions will be conducted remotely with phased returns to the Regional Service Centre commencing in March 2021 in line with government guidelines. 

Contact Centre

Commercial Insurance Underwriter - GLASGOW

Location: Other
Posted: 26/11/2020

Job Type: Permanent

Are you looking for the opportunity to further your career in commercial underwriting? Do you want to work for an award-winning fi...Read more


Are you looking for the opportunity to further your career in commercial underwriting?

Do you want to work for an award-winning financial services provider that prides itself on its customer service excellence?
 

Our client has a number of exciting opportunities for experienced and enthusiastic Commercial Underwriters to join the team at their Regional Service Centre in Glasgow.

Duties and Responsibilities

As a Commercial Underwriter you will be responsible for building and maintaining productive relationships with a network of agents, delivering first class technical support and assistance on new business, renewals and mid-term adjustments.  You will be working on customer’s commercial insurance policies across a variety of business classes.  Depending on your experience, you may work as one of the more senior members of team, dealing with more complex cases as well as supporting and coaching other Commercial Underwriters.

Salary and Benefits

In addition to job satisfaction and variety, the Commercial Underwriter role offers a competitive salary and office working hours – no evening or weekend working required here!  There is also the opportunity for ongoing career development through progression and gaining recognised insurance qualifications (they will even give you a bonus when you pass them)!  This is alongside a generous benefits packages, including, 25 days holiday, annual company performance-related bonus, contributory pension scheme, and discounts on their insurance products.

Skills and Experience

Due to the nature of the Commercial Underwriter role, significant commercial underwriting experience in two or more of the following business classes is required – commercial package and combined, property and casualty, fleet, and/or agricultural and farming.  You should be a customer-oriented and detail-focussed professional, a strong team player and someone who strives to achieve high quality standards and output, even when challenged and working under pressure.
 

If this sounds like you and you would like more details, then please contact me ASAP as interviews are taking place now!

Covid-19 – Please note, all interviews and inductions will be conducted remotely with phased returns to the Regional Service Centre commencing in March 2021 in line with government guidelines. 

Contact Centre

Commercial Insurance Underwriter - NORWICH

Location: Other
Posted: 26/11/2020

Salary: £20,000 - £39,000
Job Type: Permanent

Are you looking for the opportunity to further your career in commercial underwriting? Do you want to work for an award-winning fi...Read more


Are you looking for the opportunity to further your career in commercial underwriting?

Do you want to work for an award-winning financial services provider that prides itself on its customer service excellence?
 

Our client has a number of exciting opportunities for experienced and enthusiastic Commercial Underwriters to join the team at their Regional Service Centre in Norwich. 

Duties and Responsibilities

As a Commercial Underwriter you will be responsible for building and maintaining productive relationships with a network of agents, delivering first class technical support and assistance on new business, renewals and mid-term adjustments.  You will be working on customer’s commercial insurance policies across a variety of business classes.  Depending on your experience, you may work as one of the more senior members of team, dealing with more complex cases as well as supporting and coaching other Commercial Underwriters.

Salary and Benefits

In addition to job satisfaction and variety, the Commercial Underwriter role offers a competitive salary and office working hours – no evening or weekend working required here!  There is also the opportunity for ongoing career development through progression and gaining recognised insurance qualifications (they will even give you a bonus when you pass them)!  This is alongside a generous benefits packages, including, 25 days holiday, annual company performance-related bonus, contributory pension scheme, and discounts on their insurance products.

Skills and Experience

Due to the nature of the Commercial Underwriter role, significant commercial underwriting experience in two or more of the following business classes is required – commercial package and combined, property and casualty, fleet, and/or agricultural and farming.  You should be a customer-oriented and detail-focussed professional, a strong team player and someone who strives to achieve high quality standards and output, even when challenged and working under pressure.
 

If this sounds like you and you would like more details, then please contact me ASAP as interviews are taking place now!

Covid-19 – Please note, all interviews and inductions will be conducted remotely with phased returns to the Regional Service Centre commencing in March 2021 in line with government guidelines. 

Contact Centre

Commercial Insurance Underwriter - CHESTER

Location: Other
Posted: 26/11/2020

Salary: £20,000 - £39,000
Job Type: Permanent

Are you looking for the opportunity to further your career in commercial underwriting? Do you want to work for an award-winning fi...Read more


Are you looking for the opportunity to further your career in commercial underwriting?

Do you want to work for an award-winning financial services provider that prides itself on its customer service excellence?
 

Our client has a number of exciting opportunities for experienced and enthusiastic Commercial Underwriters to join the team at their Regional Service Centre in Chester. 

Duties and Responsibilities

As a Commercial Underwriter you will be responsible for building and maintaining productive relationships with a network of agents, delivering first class technical support and assistance on new business, renewals and mid-term adjustments.  You will be working on customer’s commercial insurance policies across a variety of business classes.  Depending on your experience, you may work as one of the more senior members of team, dealing with more complex cases as well as supporting and coaching other Commercial Underwriters.

Salary and Benefits

In addition to job satisfaction and variety, the Commercial Underwriter role offers a competitive salary and office working hours – no evening or weekend working required here!  There is also the opportunity for ongoing career development through progression and gaining recognised insurance qualifications (they will even give you a bonus when you pass them)!  This is alongside a generous benefits packages, including, 25 days holiday, annual company performance-related bonus, contributory pension scheme, and discounts on their insurance products.

Skills and Experience

Due to the nature of the Commercial Underwriter role, significant commercial underwriting experience in two or more of the following business classes is required – commercial package and combined, property and casualty, fleet, and/or agricultural and farming.  You should be a customer-oriented and detail-focussed professional, a strong team player and someone who strives to achieve high quality standards and output, even when challenged and working under pressure.
 

If this sounds like you and you would like more details, then please contact me ASAP as interviews are taking place now!

Covid-19 – Please note, all interviews and inductions will be conducted remotely with phased returns to the Regional Service Centre commencing in March 2021 in line with government guidelines. 

Contact Centre

Commercial Insurance Underwriter - BELFAST

Location: Other
Posted: 26/11/2020

Salary: £20,000 - £39,000
Job Type: Permanent

Are you looking for the opportunity to further your career in commercial underwriting? Do you want to work for an award-winning fi...Read more


Are you looking for the opportunity to further your career in commercial underwriting?

Do you want to work for an award-winning financial services provider that prides itself on its customer service excellence?
 

Our client has a number of exciting opportunities for experienced and enthusiastic Commercial Underwriters to join the team at their Regional Service Centre in Belfast. 

Duties and Responsibilities

As a Commercial Underwriter you will be responsible for building and maintaining productive relationships with a network of agents, delivering first class technical support and assistance on new business, renewals and mid-term adjustments.  You will be working on customer’s commercial insurance policies across a variety of business classes.  Depending on your experience, you may work as one of the more senior members of team, dealing with more complex cases as well as supporting and coaching other Commercial Underwriters.

Salary and Benefits

In addition to job satisfaction and variety, the Commercial Underwriter role offers a competitive salary and office working hours – no evening or weekend working required here!  There is also the opportunity for ongoing career development through progression and gaining recognised insurance qualifications (they will even give you a bonus when you pass them)!  This is alongside a generous benefits packages, including, 25 days holiday, annual company performance-related bonus, contributory pension scheme, and discounts on their insurance products.

Skills and Experience

Due to the nature of the Commercial Underwriter role, significant commercial underwriting experience in two or more of the following business classes is required – commercial package and combined, property and casualty, fleet, and/or agricultural and farming.  You should be a customer-oriented and detail-focussed professional, a strong team player and someone who strives to achieve high quality standards and output, even when challenged and working under pressure.
 

If this sounds like you and you would like more details, then please contact me ASAP as interviews are taking place now!

Covid-19 – Please note, all interviews and inductions will be conducted remotely with phased returns to the Regional Service Centre commencing in March 2021 in line with government guidelines. 

Business Services

Estates Officer - Electrical

Location: Central Bristol
Posted: 26/11/2020

Salary: £31,365 - £37,890
Job Type: Permanent

Are you an experienced Electrical Engineer with a proven track record? Do you have excellent technical knowledge of building and m...Read more


Are you an experienced Electrical Engineer with a proven track record?

Do you have excellent technical knowledge of building and maintenance processes?

Our client, a large and well-respected public-sector provider based in Weston-Super-Mare, is looking for an Estates Officer with an electrical bias.  Working as part of the Estates team, the Estates Officer will be responsible for moving forward the electrical agenda of the site.

In return, there is a competitive salary and excellent benefits package including a leading employer pension contribution of over 20% per annum!

The role of Estates Officer is incredibly varied, and the key duties and responsibilities will include:

  • Preparing, implementing and delivering a documented maintenance programme (both planned and reactive) for all responsible elements
  • Managing and complying with all statutory instruments and guidance ensuring best practice related to core competency
  • Undertaking tendering and arranging access for various maintenance contracts ensuring full compliance with company financial instructions, HTM’s and HBN’s
  • Providing professional and technical advice on all aspects of core competency related compliance and maintenance issues

Due to the nature of this Estates Officer position, the successful candidate should have a degree or equivalent experience in a relevant field and have knowledge of NHS / DoH / PLACE / CQC standards and requirements. This is as well as having experience of working in large complex Estates.  

If you are interested in this Estates Officer position, please apply or get in contact.  Please note that our client will be completing video interviews during the current lockdown.

Finance

Finance Assistant

Location: Other
Posted: 24/11/2020

Salary: £25000
Job Type: Permanent

Finance Assistant Caldicot £25,000 Are you an experienced Finance Assistant ready for the next challenge? Our client is looking fo...Read more


Finance Assistant

Caldicot

£25,000

Are you an experienced Finance Assistant ready for the next challenge?

Our client is looking for a Finance Assistant to join their busy finance team. The position will be hands on and will require strong communication skills and successful client interaction to help the smooth running of the department.

The successful Finance Assistant will report directly to the Finance Manager and will have the opportunity to grow and develop with the team (Head of Finance, Finance Manager, and 2 Finance Assistants).

This role would suit an experienced Finance Assistant who can hit the ground running, experience of credit control, processing invoices, PO’s and sales ledger will be essential. Experience of working with Sage 200 Accounts and Sage 50 Payroll is preferred.

Duties

  • Oversee credit control and ensure that strong relationships are built and maintained with all clients
  • Liaising with clients and managers
  • Processing Purchase Orders and Goods Receipting
  • Processing Purchase Invoices
  • Dealing with Purchase Invoice/Order queries both internally and externally
  • Raising Sales Invoices
  • Reporting
  • Housekeeping and Maintenance of Sales and Purchase ledgers
  • Month end payment runs and ad hoc payments
  • Receipt Posting
  • Assisting with weekly payroll
  • Supporting Finance Manager and Head of Finance with other tasks as and when required

 

You’ll be self-motivated, with an efficient way of working and superb communication skills.  You will have a can-do attitude and always willing to help. You’re confident when dealing with suppliers and clients; with strong telephone and a real clear thinker to join this busy team.

If this sounds like you…..please check you have the skills and experience listed below and then get in touch with us asap for more information.

 

  • At least 2 years’ experience working in Finance
  • IT Proficient – good knowledge of Microsoft Office (Excel in particular)
  • Knowledge of Sage 200 would be advantageous
  • Experience of Credit Control and payroll
  • Used to working with multi companies and multi ledgers
Contact Centre

Commercial Insurance Underwriter - BRISTOL

Location: Central Bristol
Posted: 24/11/2020

Salary: £20,000 - £39,000
Job Type: Permanent

Are you looking for the opportunity to further your career in commercial underwriting? Do you want to work for an award-winning fi...Read more


Are you looking for the opportunity to further your career in commercial underwriting?

Do you want to work for an award-winning financial services provider that prides itself on its customer service excellence?
 

Our client has a number of exciting opportunities for experienced and enthusiastic Commercial Underwriters to join the team at their Regional Service Centre in Bristol. 

Duties and Responsibilities

As a Commercial Underwriter you will be responsible for building and maintaining productive relationships with a network of agents, delivering first class technical support and assistance on new business, renewals and mid-term adjustments.  You will be working on customer’s commercial insurance policies across a variety of business classes.  Depending on your experience, you may work as one of the more senior members of team, dealing with more complex cases as well as supporting and coaching other Commercial Underwriters.

Salary and Benefits

In addition to job satisfaction and variety, the Commercial Underwriter role offers a competitive salary and office working hours – no evening or weekend working required here!  There is also the opportunity for ongoing career development through progression and gaining recognised insurance qualifications (they will even give you a bonus when you pass them)!  This is alongside a generous benefits packages, including, 25 days holiday, annual company performance-related bonus, contributory pension scheme, and discounts on their insurance products.

Skills and Experience

Due to the nature of the Commercial Underwriter role, significant commercial underwriting experience in two or more of the following business classes is required – commercial package and combined, property and casualty, fleet, and/or agricultural and farming.  You should be a customer-oriented and detail-focussed professional, a strong team player and someone who strives to achieve high quality standards and output, even when challenged and working under pressure.
 

If this sounds like you and you would like more details, then please contact me ASAP as interviews are taking place now!

Covid-19 – Please note, all interviews and inductions will be conducted remotely with phased returns to the Regional Service Centre commencing in March 2021 in line with government guidelines. 

Finance

Finance Manager

Location: Other
Posted: 23/11/2020

Salary: £40,000 - £43,000
Job Type: Permanent

Finance Manager Caldicot £40,000 - £43,000 Are you newly qualified and ready for the next challenge? Our client is looking for a F...Read more


Finance Manager

Caldicot

£40,000 - £43,000

Are you newly qualified and ready for the next challenge?

Our client is looking for a Finance Manager to join their busy finance team. The position will be hands-on and will require strong communication skills and successful client interaction to ensure the smooth running of the department.

The successful Finance Manager will report directly into the Head of Finance and will manage the small team on a day to day basis.

This role would suit an experienced Finance Manager who is newly qualified, (CIMA, ACA or ACCA) or if you are due to complete your studies imminently and feel ready for the next step.  Experience of working with Sage 200 Accounts and Sage 50 Payroll is essential.

Duties

  • Proactively manage two team members to ensure the transaction processing elements of the finance function run smoothly
  • Oversee credit control and ensure that strong relationships are built and maintained with all clients
  • Run weekly and monthly payroll using Sage 50
  • Compile MI reports using the internal system and discuss findings with departmental managers
  • Compiling and updating excel spreadsheets, experience of V-look ups / Pivot tables / Power Queries would be advantageous
  • Dealing with internal and external escalated queries; demonstrating both excellent communication skills and customer service skills

You’ll be self-motivated, with an efficient way of working and superb communication skills.  You’re confident when dealing with suppliers and clients; a real clear thinker and will offer the stability and accountability that the Head of Finance needs.

If this sounds like you…..please check you have the skills and experience listed below and then get in touch with us asap for more information.

  • 3 years experience within a similar role
  • ACCA , CIMA or ACA qualified (or almost)
  • Experience of using Sage 200 Accounts and Sage 50 Payroll
  • Strong numeracy skills and attention to detail
  • Solid working knowledge of Excel

 

Contact Centre

Day Operator - CCTV

Location: North Bristol
Posted: 23/11/2020

Salary: £20311 - £20748
Job Type: Permanent

Recently celebrating their 20th birthday, my successful and growing client, based in North Bristol are now looking for experienced...Read more


Recently celebrating their 20th birthday, my successful and growing client, based in North Bristol are now looking for experienced CCTV Operators to join their friendly team.

In a newly updated, high spec control room, you will be joining one of the market-leading NSI Gold approved CCTV Monitoring and Alarm Receiving Centres in the UK, where their people are their greatest asset – read more if you want to become one too!

As a CCTV Operator your day to day duties will include:

· Monitoring CCTV activity and images

· Taking incoming telephone calls, liaising with customers, clients, and security companies

· Updating and reporting on clients recorded information

· Handling and management of alarms

· Helpdesk support

You will be a great problem solver, with a keen eye for detail, you will have a professional telephone manner, wanting to provide the highest standard of customer service possible. You will have ideally worked within a CCTV monitoring position before and have a valid SIA CCTV License.

Hours and Salary

The day shift - 8am – 8pm working 4 days on, 4 days off.

Salary breakdown =

£9.30 per hour during the probation period (£20,311 pa)

£9.50 per hour for days (£20,748pa)

In return you will receive:

· SIA CCTV qualification (Company Funded)

· Onsite car parking

· £50 birthday bonus

· Access to a wealth of discounts through Perkbox

· Competitive holiday allowance

· Living Wage accredited company

· Nest Pension – 8% total

· Pizza Fridays (last Friday of the month)

· Free cinema ticket every month

· Free coffee from Café Nero every week

· Bonus for catching criminals

· Socials

· Complimentary refreshments like tea, coffee, milk, and bread.

Please apply today to discuss further!

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