Business Services

Support Administrator

Location: North Bristol
Posted: 24/03/2023

Salary: £21,000 - £24,000 p/a
Job Type: Permanent

This is an exciting opportunity to join a professional company in Yate who specialise in providing business to business services! ...Read more


This is an exciting opportunity to join a professional company in Yate who specialise in providing business to business services! Our client is looking for a keen Support Administrator with great attention to detail to join their friendly team.

In return, you will receive a competitive salary, ongoing development and progression opportunities, 25 days holiday, flexible working hours, and a contributory pension. You will also receive a pay increase following the satisfactory completion of initial training!

As a Support Administrator you will be:

  • Checking utility supplier invoices for any errors
  • Arranging invoice corrections directly with suppliers
  • Processing cost and consumption data into client databases
  • Liaising with clients for accurate meter readings and details of portfolio changes
  • Requesting changes to information held by suppliers
  • Providing a friendly and professional service to all clients
  • Handling your own portfolio of clients

Due to the nature of this role, previous administration or accounts payable experience is desirable but not essential as full training is provided. You must have strong numeracy skills as you will be working with high volumes of data. You must also have a strong understanding of IT packages including Microsoft Office and Outlook. Above all, you should have a willingness to learn and an eagerness to deliver excellent client service!

If this role is of interest, apply today! Our client is looking for someone to start ASAP!

Business Services

Administrator

Location: East Bristol
Posted: 24/03/2023

Salary: £21,225 p/a
Job Type: Permanent

Do you excel in treating customers fairly and putting them at the forefront of everything you do? Do you enjoy providing high-qual...Read more


Do you excel in treating customers fairly and putting them at the forefront of everything you do?

Do you enjoy providing high-quality support as part of a vital customer support team?

Our client is looking to recruit several new Administrators as their department grows due to ongoing success. Our client prides themselves on offering tailored solutions to meet their individual customer’s needs, working with that customer to reach a common goal.

In return for this Administrator position, our client is offering a competitive salary, excellent benefits, and weekday shifts, all while working in a state-of-the-art office with onsite parking.

The Role:

  • Providing high-quality administrative and process support
  • Ensuring all allocated processes are completed accurately and to a high quality
  • Ensuring all commercial and productivity targets are met
  • Developing knowledge and expertise in relation to products, process, and systems to enable maximum effectiveness in the role
  • Working closely with colleagues across 1stLine Service and Field Sales teams to develop a strong understanding of the specific needs of the customer
  • Taking ownership of customer issues arising, working collaboratively with colleagues to ensure swift resolution
  • Proactively communicating and collaborating with colleagues across the company to ensure administrative and process tasks are completed accurately and to agreed SLAs
  • Identifying opportunities and driving improvements to simplify processes
  • Ensuring compliance training is completed on time, and completing documentation in a compliant fashion

The Person:

  • Previous customer service experience
  • Fantastic communication skills – both written and verbal
  • Excellent attention to detail and effective problem-solving skills

If you are keen to find out more or apply for this Administrator position, please get in touch ASAP. Interviews are taking place soon!

Business Services

Business Support Advisor

Location: West Bristol
Posted: 24/03/2023

Salary: £19,500
Job Type: Permanent

Are you an experienced Administrator looking for a new and challenging role? Have you ever taken minutes (no problem if not, but a...Read more


Are you an experienced Administrator looking for a new and challenging role?

Have you ever taken minutes (no problem if not, but a bonus if so)?!

Our client, a leading provider of support services for local councils, is looking for an experienced Administrator to join their Children’s Social Care team.  You will be working directly with families whose children have been identified as at risk and are being monitored and supported accordingly.  Through the telephony and administrative tasks you undertake, you will play an integral role in ensuring the service runs smoothly and an efficient service is delivered.   

In return, you will receive a great salary and have the flexibility to work flexibly from home and their modern office in Weston-super-Mare.

Daily duties and responsibilities of this Administrator role will include;

  • Liaising with both internal departments and external parties, handling and resolving queries
  • Processing and dealing with complex and challenging subject matters
  • Attending virtual and in-person meetings, taking accurate minutes to support ongoing cases
  • Supporting various general administrate tasks
  • Using Microsoft Office and various internal and external systems

Due to the nature of this Administrator role, you will need to demonstrate excellent communication skills, as well as resilience, discretion and a positive attitude.  You should also be confident using computers and ideally have some experience of minute-taking. 

If you are interested in this opportunity, please get in touch or apply today as our client is looking for someone to start ASAP. 

Business Services

Procurement Administrator

Location: Gloucestershire
Posted: 17/03/2023

Salary: £23,000 - £25,000 p/a
Job Type: Permanent

Our client is a privately owned company that is growing as a result of success. Based in Yate, the company has a friendly team and...Read more


Our client is a privately owned company that is growing as a result of success. Based in Yate, the company has a friendly team and great working environment. They offer employees a strong salary which is reviewed and raised on completion of probationary period. Benefits include free parking and an annual bonus scheme.

This role will support the Account Management team by ensuring all procurement administration is kept up to date and that all customers are happy with their current agreements. Applicants must be happy working with Excel and detailed numerate information.

Duties include:-

  • Issuing tender request to suppliers
  • Obtaining and analysing quotations, liaising with suppliers to compromise and reach agreements
  • Resolve supplier quotation discrepancies
  • Preparing reports for Account Managers
  • Negotiation and recommendation of contracts for our clients
  • Updating supplier commission trackers
  • Checking and issuing contracts
  • Building, maintaining and managing supplier relationships
  • Attending supplier meetings to discuss products and service

Essential Skills

  • A solid level of numeracy and the drive to work in a numerical administrative role
  • Superb attention to detail
  • A good understanding of Microsoft Excel including multiple sheets and linked workbooks
  • Accuracy in extracting data from supplied material, and re-inputting it into a system
  • Being able to use ‘sense’ checks on data entered
  • An organised approach since the work requires dealing with multiple clients and multiple accounts
  • The ability to quickly learn and adopt new procedures
  • Ability to prioritise work and to manage time effectively
  • Excellent communication skills and English (with relevant GCSE or similar level qualification)
  • Excellent written skills - able to construct succinct, professionally styled and well-argued
  • emails that are easily understood by the recipient
  • A good telephone manner; the ability to quickly identify the caller’s needs and how to deal with the query.
  • A willingness and ability to push people via the telephone to meet deadlines.

Hours of Work

The standard working week for the business is 37.5 hours over Monday to Friday with flexible start and finish times for staff either side of the core hours of 10.00 am to 4.00 pm.

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