Business Services

General Manager - Estates

Location: Central Bristol
Posted: 18/06/2021

Salary: £53,168 - £62,001
Job Type: Permanent

Do you have a proven track record in the operational management of large Estates? Do you possess knowledge and experience in the t...Read more


Do you have a proven track record in the operational management of large Estates?

Do you possess knowledge and experience in the technical field of Hard FM? 

Our client, a large and well-respected public-sector provider based in Bristol, is looking for a General Manager with credible experience and knowledge in managing the Hard FM function of a large Estate – ideally within a healthcare setting.  The primary objective will be the planning and managing the delivery of all Hard FM maintenance and grounds maintenance.   

As General Manager, the successful applicant will lead and drive a proactive approach to Hard FM, ensuring there are robust processes, mechanisms and tools in place to deliver services on time and to the highest standards.

In return, there is a competitive salary and excellent benefits package including a leading employer pension contribution of over 20% per annum!

The role of General Manager is incredibly varied, and the key duties and responsibilities will include:

  • Leading and managing all planned preventive maintenance, repairs and minor works
  • Managing associated budgets and staff (including an in-house workforce of 80+ trade staff) across multiple sites
  • Managing the service ensuring best use of available resources
  • Planning and ensuring effective and efficient service delivery
  • Maintaining Estate statutory, regulatory and HTM compliance
  • Deputising for the Associate Director of Estates 

Due to the nature of this General Manager role, the successful candidate should have a proven track record in the operational management of large Estates.  This is alongside knowledge in technical field of Hard FM and experience of stakeholder management at a senior level.  Chartered membership of a recognised body would be preferred i.e. IHEEM, IMECHE, RICS, RIBA, CIOB etc. 

If you are interested in this General Manager position, then please apply or get in contact today.

 

Business Services

Team Secretary - Birmingham

Location: Other
Posted: 14/06/2021

Salary: £20,000 - £25,000
Job Type: Permanent

Team Secretary. City Centre. Excellent Salary & Benefits package. Lovely role with a great team. We’re looking for an experienced ...Read more


Team Secretary.

City Centre.

Excellent Salary & Benefits package.

Lovely role with a great team.
We’re looking for an experienced Secretary to join a professional company in the City Centre.

You’ll be efficient, reliable and a great team player – with a couple of years’ experience of providing secretarial support to a team.  You’ll be actively looking for the next opportunity as we’re looking to move quickly on this one.  Applicants must be strong audio typists.

Recognised as a ‘best place to work’ within their sector, the team in the Birmingham office are looking forward to welcoming a new starter.  You’ll receive a strong salary of £20-25,000 per annum plus some great benefits including private medical insurance, life assurance and an employer contribution pension, amongst others. 

Daily duties will be varied and interesting, reflecting the changing workload of the business.  Key responsibilities are:-

  • Document production and formatting of reports, letters and other documents in accordance with standard formats, meeting any agreed deadlines
  • Working to agreed time frames to complete both audio and copy typing
  • Providing administrative support to the Birmingham office, to include photocopying, filing, scanning
  • Paying close attention to detail in managing and filing correspondence and other documents to shared drives
  • Diary management for a small team
  • Processing expense claims and travel arrangements
  • Planning, monitoring and control of own workload.  Able to multitask when required and re-prioritise tasks as needed
  • Working within the support team, assisting others when their workload becomes heavy to ensure the department runs efficiently at all times

If you’re comfortable with all of these duties, then we’re sure you’ll have the skills and experience required but please check below…

  • Experience of providing administrative / secretarial support within a professional services environment ie. Legal / Financial Services / Surveyors / Architects or similar
  • Strong experience and confidence in handling digital dictation
  • Accurate audio and copy typing skills with speed above 50 wpm
  • Excellent working knowledge of Microsoft applications with some level of experience in editing and formatting Excel documents
  • Super communication skills – you’re used to working in a team and liaising with both internal members of staff and clients
  • A professional and can-do attitude – you’re self-motivated, flexible and can prioritise, to ensure you meet deadlines

We’re keen to talk to the right candidates as soon as we can, so please get in touch ! 

Business Services

HR Support Coordinator - 6 Month FTC

Location: East Bristol
Posted: 11/06/2021

Salary: £20,000 - £23,000
Job Type: Permanent

Do you have some HR experience? Are you looking to further your experience in a successful and growing business? Our client, a lea...Read more


Do you have some HR experience?

Are you looking to further your experience in a successful and growing business?

 

Our client, a leading financial services provider, is looking for an HR Administrator to join their friendly team and support the busy HR department. In response to the high volume of new starters forecasted, this HR Administrator contract will run until the end of 2021. So, if you’re looking to expand your HR skills – perhaps you’ve completed your CIPD Level 3 and you’re looking to gain valuable work experience, or you’re a student looking for a work placement until the end of the year – then this could be the job for you!

 

In return, you will enjoy a competitive salary and excellent benefits. This is in addition to working office hours Monday-Friday in their state-of-the-art office with onsite parking.

 

What you will be doing:

 

  • Processing new starters, movers, and leavers for payroll via the internal databases
  • Sending offer letters, drafting employment contracts, and setting up employee files
  • Gathering and forwarding new starter documentation to an external screening company
  • Answering all HR queries including reference requests, policy queries, HR self-service system queries, and occupational health/absence queries
  • Assisting with general HR administrative tasks
  • Producing monthly and ad-hoc HR reports
  • Ensuring HR KPIs are consistently met
  • Assisting the HR Support Lead with implementing new processes and supporting the HR Business Partners in the coordination of daily duties

What you need to have:

 

Due to the nature of this role, you will ideally have some hands-on HR experience. You should be proactive and organised, have great attention to detail and excellent written and verbal communication skills. If you have your Level 3 CIPD qualification this would be beneficial, however it is not a necessity if you have experience within a similar HR Administrator role.

 

If this sounds like you, get in touch with us today!

 

 

Business Services

Administrator

Location: Central Bristol
Posted: 11/06/2021

Salary: £19,500
Job Type: Permanent

Are you excited to grow in your career? Do you enjoy working as part of a team to support the wider business? We are proud to be p...Read more


Are you excited to grow in your career?

Do you enjoy working as part of a team to support the wider business?

 

We are proud to be partnering with a FTSE 100 company and the UK’s market leader in their field. They have enjoyed phenomenal success and growth over the past year – and this shows no sign of slowing down.  They are now looking for great people who are looking to invest in their future to join them as Administrators working in their beautiful office in the heart of Bristol City Centre. 

 

The Job

As an Administrator working in a fast-paced and busy environment, you will be passionate about providing the best support for teams across the business. You will work together with your team and department to provide the best results.

 

Daily responsibilities will include:

  • Ensuring all team administrative functions are processed accurately and efficiently
  • Ensuring team processes are reliable and effective
  • Taking ownership for team results
  • Communicating well with your team, department, and wider business
  • Taking ownership for resolving any issues that are presented
  • Taking part in wider department projects, when opportunities arise

 

The Perks

 

There are plenty! 

 

  • A great starting salary and annual bonus
  • Monday to Friday shifts between 8.00 a.m. to 6.00 p.m. and only 1 in 3 Saturday mornings
  • 25 days holiday and the option to buy up to 5 days more a year
  • An excellent pension scheme
  • Loads of discounts – gyms, bars and restaurant
  • Travel to work schemes – season ticket loans and cycle to work
  • Annual events, activities and social/sports groups
  • Flexible working and part-time opportunities
  • A tailored career development plan to support your career goals
  • And many more…

 

The Person

 

Previous customer service or administration experience is desirable but not necessary! You will be provided with extensive training and ongoing support to ensure you have the knowledge to complete all administrative processes correctly. You will also need to have Maths and English GCSE Grade C or above, or equivalent.

 

You could be graduate looking for your first career opportunity. You could be working in hospitality or retail and fancy a change. It really doesn’t matter as long as you are keen to learn and have bags of enthusiasm – oh, and you should be super friendly!

 

We have loads of great opportunities available to start ASAP. So, if this Administrator opportunity excites you, then we want to hear from you! 

Business Services

Operations Manager

Location: North Bristol
Posted: 08/06/2021

Salary: £35,000
Job Type: Permanent

Do you excel in successfully managing a team which provides excellent customer service? Do you have experience of leading a 24/7 o...Read more


Do you excel in successfully managing a team which provides excellent customer service?

Do you have experience of leading a 24/7 operation?

Due to the continued growth of our client, they are looking for an experienced Team Manager / Operations Manager to manage their existing team of:

  • 4 shift team leaders
  • 20 full time customer service advisors
  • 4 full time administrators
  • 5 part time customer service advisors

The successful Operations Manager will be rewarded with an extremely competitive annual salary and overall package, as well as the opportunity to be part of the leadership team that develops this company further.

Daily responsibilities will include:

  • Ensure correct competent staffing levels are in place 24/7
  • Support excellent customer service across all operational teams
  • Offer guidance and support to the shift team leaders
  • Support development of the team though one to ones, appraisals and other appropriate interventions
  • Organise and plan for regular training and development of the operations team
  • Support senior management to deliver the business strategy consistently
  • Contribute to and support the day-to-day operational strategy through effective communication
  • Identify opportunities and initiatives for continuous improvement in ways of working, quality, consistency, and effectiveness
     

The hours are mostly Monday – Friday office hours, however due to the 24/7 nature of the operation the successful candidate would be expected to cover all shifts occasionally to get an understanding of the business at those times, and they would be expected to cover shifts if needed.

Some experience of working in a 24/7 operation would be advantageous, but a strong managerial background in an office-based customer service environment is essential.

Due to the nature of the business, none of the positions can work remotely so the successful candidate would need to be comfortable working in the office even in the event of future lockdowns.

Please contact me if you are keen to hear more details on this position.

Business Services

HR Advisor

Location: East Bristol
Posted: 08/06/2021

Salary: £30,000 - £35,000
Job Type: Permanent

Do you have HR experience gained within an HR environment? Are you looking to further your experience in a successful and growing ...Read more


Do you have HR experience gained within an HR environment?


Are you looking to further your experience in a successful and growing business?


Our client, a leading financial services provider, has created a brand new HR Advisor role to support the HR Business Partners.  Working as part of the HR Team, this is a fabulous opportunity for an experienced HR Advisor to support both the business and its 300+ employees on a number of major areas, including Resourcing, Compensation & Benefits, Learning & Development, Employee Relations, and Organisational Development. 

In return, our client is offering a competitive salary and excellent benefits, all while working in a state-of-the-art office with onsite parking with the flexibility to work from home, workload allowing.   

What you will be doing
 

  • Supporting the HR Business Partners and HR Director in the execution of their responsibilities
  • Providing generalist HR advice to employees and management teams
  • Ensuring close working relations with employees and management teams to ensure and measure staff engagement, morale and retention, and identifying solutions for improvement
  • Managing the employee lifecycle, from recruiting and hiring to onboarding and training, also overseeing employee benefits and policy
  • Educating line managers on effective performance management processes, from performance conversations and feedback to identifying, developing and retaining talent
  • Offering support to line managers and advising on complex ER cases, including disciplinary, grievance and absence
  • Coaching line managers in best practice, conducting training and support sessions on specific HR topics and processes
  • Maintaining in-depth knowledge of legal requirements relating to the day-to-day management of employees, reducing legal risk, and ensuring regulatory compliance
  • Collaborating with HR colleagues to monitor and update HR policies in line with current legislation
  • Leading and managing various projects and responsibilities in line with the HR strategy


What you need to have
 

Due to the nature of this HR Advisor role, our client is looking for someone with previous HR experience gained within an HR environment who has obtained their CIPD Level 5 or equivalent.  The successful candidate should have experience on advising line managers on a broad range of HR and ER topics and be able to demonstrate excellent organisational skills and the ability to use initiative in a fast-paced environment. 

 

If you are interested in learning more about this HR Advisor role, then please apply or get in contact for further details. 

Business Services

HR Administrator

Location: East Bristol
Posted: 08/06/2021

Salary: £20,000 - £23,000
Job Type: Contract/Temp

Do you have some HR experience? Are you looking to further your experience in a successful and growing business? Our client, a lea...Read more


Do you have some HR experience?

Are you looking to further your experience in a successful and growing business?

 

Our client, a leading financial services provider, is looking for an HR Administrator to join their friendly team and support the busy HR department. In response to the high volume of new starters forecasted, this HR Administrator contract will run until the end of 2021. So, if you’re looking to expand your HR skills – perhaps you’ve completed your CIPD Level 3 and you’re looking to gain valuable work experience, or you’re a student looking for a work placement until the end of the year – then this could be the job for you!

 

In return, you will enjoy a competitive salary and excellent benefits. This is in addition to working office hours Monday-Friday in their state-of-the-art office with onsite parking.

 

What you will be doing:

  • Processing new starters, movers, and leavers for payroll via the internal databases
  • Sending offer letters, drafting employment contracts, and setting up employee files
  • Gathering and forwarding new starter documentation to an external screening company
  • Answering all HR queries including reference requests, policy queries, HR self-service system queries, and occupational health/absence queries
  • Assisting with general HR administrative tasks
  • Producing monthly and ad-hoc HR reports
  • Ensuring HR KPIs are consistently met
  • Assisting the HR Support Lead with implementing new processes and supporting the HR Business Partners in the coordination of daily duties

 

What you need to have:

Due to the nature of this role, you will ideally have some hands-on HR experience. You should be proactive and organised, have great attention to detail and excellent written and verbal communication skills. If you have your Level 3 CIPD qualification this would be beneficial, however it is not a necessity if you have experience within a similar HR Administrator role.

 

If this sounds like you, get in touch with us today!

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