Location: Other Posted: 02/06/2023
Salary: £22,000 - £24,000 p/a Job Type: Permanent
Bath – Hybrid (2 days work from home) Monday – Friday 37.5 hours per week £22,000 - £24,000 p/a – depending on experience Are you ...Read more
Are you looking to join a fantastic company who will support your career growth?
Are you a self-motivated individual with experience in financial services?
Our client is a successful wealth management company based in the heart of Bath, and we’re excited to be recruiting for a Client Services Executive to join their friendly customer service team!
You will be supporting clients with a range of queries and requests as well as completing all related administrative duties. In return, you will receive a competitive salary with excellent benefits including a discretionary bonus scheme, income protection scheme, contributory pension, ongoing career development plans, and regular social events (just to name a few).
Duties will include:
Required skills and experience:
If this role is of interest to you, please apply today!
Client Service Executive
Salary: £24,000 - £30,000 p/a Job Type: Permanent
Bath – Hybrid (2 days work from home) Monday – Friday 37.5 hours per week £24,000 - £30,000 p/a – depending on experience Are you ...Read more
Our client is a successful wealth management company based in the heart of Bath, and we’re excited to be recruiting for a Senior Client Services Executive to join their friendly customer service team!
You will be supporting clients with a range of complex queries and requests as well as completing all related administrative duties. In return, you will receive a competitive salary with excellent benefits including a discretionary bonus scheme, income protection scheme, contributory pension, ongoing career development plans, and regular social events (just to name a few).
Senior Client Service Executive
Location: North Bristol Posted: 02/06/2023
Salary: £29,000 p/a Job Type: Permanent
Start Date: 31st July Do you want to work for one of Bristol’s premier customer service employers? Do you love working with custom...Read more
Start Date: 31st July
Do you want to work for one of Bristol’s premier customer service employers?
Do you love working with customers?
Our client, a market leader in their field, is looking for Customer Service Advisors to join their friendly and buzzing contact centre team. You will receive all the training needed and will have the best support going from your manager to deal with a variety of business partners as well as customer queries via several channels – telephone, email, live chat and WhatsApp.
The Package
As a Customer Service Advisor, you will enjoy:
The Job
As a Customer Service Advisor, you will be:
The Person
Due to the nature of this Customer Service Advisor role, strong customer service experience is required. This can be within any industry – retail, hospitality, contact centre – it really doesn’t matter as long as you demonstrate excellent communication, problem-solving and decision-making skills, along with bags of empathy.
Your hours will be Monday to Friday shifts between 8.00 a.m. – 7.00 p.m. and 1 in 4 Saturday 9.00 a.m. to 5.00 p.m. (37 hours) and will include Bank Holidays.
After 3-months of office-based training (which has onsite parking and is easily accessible on public transport), you will have the flexibility to work from home up to 60% of the week (and will be provided with a financial ‘comfort’ package to ensure you have all the equipment you need).
We have start dates throughout the rest of the year, so please get in contact now if you would like to know more!
Customer Service Advisor
Salary: £30,953 p/a Job Type: Permanent
Have you ever thought about working for the emergency services? Would you love to work in a role knowing you are truly making a di...Read more
Have you ever thought about working for the emergency services?
Would you love to work in a role knowing you are truly making a difference to people’s lives?
We are proud to be working with the Police who are looking for people-focused and resilient individuals to join their award-winning team at their Headquarters in Portishead. They are looking for Dispatchers to work in their Emergency Control Room and play a hugely important role focused on coordinating and dispatching mobile Police Officers to emergency and non-emergency situations.
Hours and Shifts
As a Dispatcher, you will have the choice of working the following shifts;
Salary and Benefits
In return for the amazing work you will do as a Dispatcher, you will receive great benefits, including;
Duties and Responsibilities
Your daily duties and responsibilities as a Dispatcher will include;
1. Working closely with 999 and 101 Call Handlers responding to emergency and non-emergency situations
2. Assessing the calls received and then advising, directing, and deploying Police teams
3. Deciding how to respond and guiding Police teams attending the incident
4. Using multiple systems, maps, and tracking technology to ensure quick and efficient response times
5. You will also take 999 calls as part of your role, acting as the first point of contact for members of the public and providing immediate support, reassurance, and advice
Due to the nature of this role, you will need to able to demonstrate that you can multi-task, have a high degree of accuracy, and stay calm in high-pressured situations. You will need to be a great communicator, a real team player, and an empathetic problem-solver.
Start Date and Training
The start date is 14th August and classroom training will run for 7-weeks (office hours) until 28th September in Bridgwater (your travel expenses will be covered). You will then move onto your shift pattern (which you will know 12-months ahead) and complete a further 3-weeks on-the-job training.
Please note, no holiday can be taken during training and you will need your own transport.
If you feel that this type of role is your calling, and you’re excited about the opportunity to change and save lives, then please apply today!
Dispatcher
Location: Other Posted: 26/05/2023
Salary: £22,500 p/a Job Type: Permanent
Permanent £22,500 p/a Bath City Centre – Hybrid working 3 days at home 2 days in the office We are excited to be recruiting for an...Read more
We are excited to be recruiting for an award-winning company based in the heart of Bath who are currently looking for a Client Services Executive to join their friendly team.
The desired individual will be excited by the thought of career progression in a professional office setting, have a very keen eye for detail and will want to work in a fun and engaging team
As Client Services Executive you will receive full training, therefore no experience is required. You will have a passion to want to work within financial services with exemplary customer service skills – (this does not need to be from an office/financial services setting)
Some of the exciting benefits are:
Day to day duties to include:
If you can provide excellent customer service, have the ability to work well under pressure and are looking to further your career within customer service, please apply today
Customer Service Executive
Location: Central Bristol Posted: 26/05/2023
Salary: £30,000 p/a Job Type: Permanent
Bristol City Centre – office based with 1-2 days work from home after probation Office hours Monday – Friday Do you have previous ...Read more
Do you have previous experience as a team leader / manager?
Our client, a market leader in their field, is recruiting for a Team Leader to manage a small administration team.
While people management experience is essential, this doesn’t have to be within an office environment (strong retail team leaders / managers will be considered)!
You will be responsible for delegating daily workloads for the team, managing staff one-to-ones and ongoing personal development, driving efficiencies across the team, and identifying process changes and improvements where needed.
If you’re a natural leader looking to further your management experience and are interested in getting further details, then please apply today or contact us for a confidential chat.
Team Leader
Location: East Bristol Posted: 26/05/2023
Salary: £22,000 - £23,000 p/a Job Type: Permanent
Emersons Green Do you excel in treating customers fairly and putting them at the forefront of everything you do? Our client is loo...Read more
Emersons Green
Do you excel in treating customers fairly and putting them at the forefront of everything you do?
Our client is looking to recruit several new Customer Service Advisors as their department grows due to ongoing success. Our client prides themselves on offering tailored solutions to meet their individual customer’s needs, working with that customer to reach a common goal.
In return for this Customer Service Advisor position, our client is offering a competitive salary, excellent benefits, and weekday shifts between 8.00 a.m. – 6.00 p.m., all while working in a state-of-the-art office with onsite parking.
Daily duties and responsibilities:
Skills and experience required:
If you are keen to hear more, then please get in contact today. Our client is looking to start interviewing next week for successful people to start ASAP!
Salary: £36,000 p/a Job Type: Permanent
Swindon or Leatherhead – hybrid working We’re looking for a Senior Systems Support Specialist who has previous experience supporti...Read more
Swindon or Leatherhead – hybrid working
We’re looking for a Senior Systems Support Specialist who has previous experience supporting IT software packages and using Support Desk ticketing software (ideally JIRA Support Desk).
Our client provides cost-effective solutions for the strategic facilities management of estates and services. You will be providing first line support for systems delivered; this role will suit someone looking to develop a career in IT system support.
You’ll be taking the lead within the helpdesk and will also have responsibility for one other member of staff. Any supervisory or management experience will be beneficial.
Please note, this role can be based within our client’s Swindon or Leatherhead office with the flexibility to work from home 2 days a week.
Key responsibilities:
Experience and Skills:
If you have the required skills for this role, don’t hesitate to apply! Our client is looking to interview very soon.
Senior Systems Support Specialist
Salary: £24,600 p/a Job Type: Permanent
Do you want to work for a hugely successful and award-winning company that will genuinely support you in your career development? ...Read more
Do you want to work for a hugely successful and award-winning company that will genuinely support you in your career development?
We are proud to be partnering a FTSE 100 company and the UK’s #1 investment platform for private investors. Our client is now looking for great people who are looking to invest in their future to join them as Customer Service Advisors working in their fabulous office in the heart of Bristol City Centre (with hybrid working options available following a successful probationary period).
As a Customer Service Advisor working in a fast-paced and busy helpdesk environment, you will be passionate about providing the best customer service and making a difference in a primarily telephone-based role. You enjoy assisting customers with a wide range of technical and general enquiries – taking complex information and communicating it in a simple way. After a successful probationary period, you will have the opportunity to retrain and become an expert in the market, products and services.
You will be provided with extensive training and ongoing support to ensure you have the knowledge to answer customer enquiries with confidence.
The Perks
There are plenty!
Due to the nature of this role, you will need to have 1-2 years of customer service experience. If you are keen to learn and have bags of enthusiasm – we want to hear from you!
We have loads of great opportunities available to start over the next couple months. So, if this Customer Service Advisor opportunity excites you, then we want to hear from you! Interviews are taking place now!
Salary: £32,000 p/a Job Type: Permanent
Do you have contact centre leadership experience? My client, a market leader in their field, is recruiting for experienced contact...Read more
Do you have contact centre leadership experience?
My client, a market leader in their field, is recruiting for experienced contact centre Team Leaders to join their busy customer service operation.
This is a great opportunity to step into an incredible business– one where you will lead, motivate, and mentor a team of circa 11 frontline customer service agents in meeting service delivery and call quality targets. You will also ensure a brilliant customer experience, drive operational excellence and efficiency, and champion change during an exciting transformation journey.
In return you will receive a competitive salary (there may be some flexibility on the salary detailed), an annual bonus and a fantastic benefits package.
If you’re interested in getting further details, then please apply today or contact us for a confidential chat.
Salary: Up to £23,500 p/a Job Type: Permanent
Are you passionate about delivering high-quality customer service? Our client offers exceptional guest experiences for all of thei...Read more
Are you passionate about delivering high-quality customer service?
Our client offers exceptional guest experiences for all of their customers, and they’re looking to develop their team of Administrators to help them! You’ll be based in the Clifton office (hybrid working is available) and working with the rest of the team to provide excellent customer service to their guests in line with company standards and procedures.
This role requires you to be fluent in both German and English – the chance to utilise your language skills! You will be working office hours on a rotational shift pattern covering Monday – Sunday.
The Role:
In return, you will receive a competitive salary and a fantastic benefits package with perks including:
The Person:
Due to the requirements of this role, you will need to be a fluent German and English speaker. Previous experience in customer service necessary, and excellent attention to detail is needed. You will also need excellent written and verbal communication skills.
If you’re looking to grow your career with this exciting opportunity, get in touch today for a confidential discussion!
Reservations Executive - German Speaker
Location: Gloucestershire Posted: 26/05/2023
Salary: £25,000 p/a Job Type: Permanent
This is an exciting opportunity a recent graduate to join an exciting and expanding team with our client based in Yate. This is a ...Read more
This is an exciting opportunity a recent graduate to join an exciting and expanding team with our client based in Yate. This is a fast-paced role with excellent progression opportunities for a keen and bright graduate looking to start their career.
You will receive a competitive salary, ongoing development, 25 days holiday (plus Bank Holidays), flexible working hours, and more.
As a Graduate Account Manager, you will be:
Role requirements:
If you think you have the required skills for this Graduate Account Manager role, please apply today! Our client is looking to interview for this role as soon as possible.
Graduate Account Manager