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Are you an experienced Administrator looking for a new and challenging role?

Have you ever taken minutes (no problem if not, but a bonus if so)?!

Our client, a leading provider of support services for local councils, is looking for an experienced Administrator to join their Children’s Social Care team.  You will be working directly with families whose children have been identified as at risk and are being monitored and supported accordingly.  Through the telephony and administrative tasks you undertake, you will play an integral role in ensuring the service runs smoothly and an efficient service is delivered.   

In return, you will receive a great salary and have the flexibility to work flexibly from home and their modern office in Weston-super-Mare.

Daily duties and responsibilities of this Administrator role will include;

• Liaising with both internal departments and external parties, handling and resolving queries
• Processing and dealing with complex and challenging subject matters
• Attending virtual and in-person meetings, taking accurate minutes to support ongoing cases
• Supporting various general administrate tasks
• Using Microsoft Office and various internal and external systems

Due to the nature of this Administrator role, you will need to demonstrate excellent communication skills, as well as resilience, discretion and a positive attitude.  You should also be confident using computers and ideally have some experience of minute-taking. 

If you are interested in this opportunity, please get in touch or apply today as our client is looking for someone to start ASAP. 

Are you passionate about delivering high-quality customer service?

Do you want a role within an established company to develop your skills?

Our client specialises in providing exceptional guest experiences for all of their customers, and they are now looking to develop their team of Administrators to join their friendly Reservations Department! You’ll be based in the Clifton office and working with the rest of the team to provide excellent customer service to their guests.

If you are multilingual, this would be preferred, however it is not essential, you just need to be keen to deliver excellent service!

The role:

• Monitoring inbound emails and responding in a timely manner
• Working closely with customers to provide suitable solutions to their requests
• Maintaining accurate knowledge regarding products, policies, and procedures
• Handling inbound calls as needed and assisting with general queries
• Managing reservations and processing any changes as requested
• Maintaining accurate records of all communications

In return, you will receive a competitive salary and a fantastic benefits package with perks including:

• An annual bonus of up to 10%
• The opportunity to work from home Mondays and Fridays
• 2 free stays in company properties per year
• Quarterly bonus
• 22 days holiday (with the option to purchase up to 5 more)
• Contributory pension scheme
• Health cash back plan
• Money-off scheme for retail outlets

The person:

Previous experience in customer service necessary, and sales or reservations is desirable but not essential. You will also need excellent written and verbal communication skills to liaise with guests and internal personnel.

If you’re looking to grow your career with this exciting opportunity, get in touch today for a confidential discussion!

Hybrid – 2 days from home and 3 days in the Emersons Green office

This is an exciting opportunity to join our client in the state-of-the-art office in Emersons Green! In return for this Underwriter role, you will receive a competitive salary, fantastic benefits (including a generous contributory pension scheme), and weekday shifts - no weekends or evening work here!

This role is ideal for a graduate with a numeracy-based degree, someone with previous numerical experience, or someone with experience in the finance industry.

Daily duties will include:

• Evaluating and deciding upon customer credit applications
• Working in line with regulations, company policies, and SLAs
• Ensuring outcomes are compliant with credit approval processes
• Producing robust audit trails on application decisions
• Handling customer enquiries in a timely manner
• Managing any appeals effectively
• Achieving defined quality and efficiency standards
• Escalating any procedural issues or decision processes to management

Required skills and experience:

• Previous experience within a similar analytical position is desirable
• Good knowledge of credit processes and the finance industry
• Proven research and analytical skills
• Strong IT literacy and communication skills

If you think you have the required skills and experience for this role, start your application today! Our client is looking to interview for this role ASAP!