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Business Services

Accounts Support Team Manager

Location: North Bristol
Posted: 06/02/2020

Salary: £28,000 - £30,000
Job Type: Permanent

We’re working on a super vacancy for an experienced and highly capable people manager to head up the administrative function for one of our clients based in Yate.

The successful applicant will have a proven track record in managing teams within an administrative capacity and will be a leader, motivator and all-round good egg.  Someone that people enjoy working with and reporting to.

The job comes with some great benefits such as flexible working hours and onsite parking.  The office environment is really friendly whilst striving for the highest standards of professionalism, offering business services nationwide.

You’ll have superb attention to detail and will be a whiz on Excel, able to manoeuvre around complex spreadsheets with ease.  Your communication skills will be exemplary – you’ve become a great manager by communicating with staff, customers, stakeholders and board directors and can apply the right tone at each juncture.

Efficient and reliable, you will be used to working to deadlines and will thrive in a busy environment where you are relied upon. Your staff’s daily work and their knowledge of each customers’ accounts provides the backbone to the service offered by the department.

Duties will include:-

  • Management of the administrative department of circa 25 staff plus 5 Team Leaders
  • Ensuring the smooth running of the team; understanding and monitoring workloads and workflows to ensure service standards are maintained
  • Management of the administrative procedures and systems, revising and devising ways to streamline processes
  • Evaluating staff performance; providing coaching and ongoing development opportunities
  • Working with training staff to identify and fill knowledge gaps
  • Collecting and analysing objective data, to review performance of the team and anticipate future needs

Full in-house training is provided along with excellent pay and progression opportunities. You will also receive ongoing professional development to help you progress your leadership skills at a pace that works for you.

We are keen to hear from applicants with a background in billing or data management. Excel skills and experience are essential and will be tested as part of the interview process.