‹ Back to search results


Credit Controller

Posted: 18/09/2023

Salary: £23,000 - £25,000 p/a
Job Type: Permanent

Sorry, this advert is now closed. Click here to view our live vacancies.

Our client is looking to recruit a new Credit Controller to join their friendly customer facing department. Our client prides themselves on offering tailored solutions to meet their individual customer’s needs, working with that customer to reach a common goal.

In return for this role, our client is offering a competitive salary, excellent benefits, and weekday shifts, all while working in a state-of-the-art office with onsite parking.

Daily duties and responsibilities:

  • Chasing and collecting payments via telephone, letter and email
  • Dealing with and solving queries on invoices with both internal departments and external customers
  • Supporting vulnerable customers and ensuring that all customers requiring additional assistance are aware of all available options
  • Monitoring and placing of all standing order and direct debit mandates
  • Ensuring credit notes and adjustment invoices are prepared accurately and dispatched in a timely manner
  • Maintaining credit control records ensuring contact records are accurate and up to date at all times
  • Working to KPIs to ensure that all agreed objectives are met, predominantly around call and cash collection targets

Skills and experience required:

  • Previous experience in a Credit Control, Collections, Debt Recovery focused role
  • Strong customer service experience
  • Fantastic communication skills – written, verbal, reporting and presenting
  • Excellent time management, planning, organisational and delegation skills

If you’re looking for your next Credit Control challenge, please apply! We’re accepting applications for interviews taking place very soon!