Do you enjoy resolving issues in a customer-focused way?
Are you looking for an administration role that enhances your customer service skills?
Our client based in North Bristol is looking to recruit a Customer Service administrator as their existing team expands. The position is initially for a 3-6month fixed term contract. The Customer Service administrator position is perfect for someone that is passionate about completing tasks to a high standard with excellent attention to detail. Whilst also maintaining the high level of customer service that is the major focus for the company. A strong background in Customer Service and excel (V-look ups and pivot tables) is an essential part of the position.
The successful customer service administrator will receive an excellent annual salary, Monday – Friday office hours (35 hours a week), parking, and a highly competitive overall package. Although due to the current situation there will also be a homeworking solution available returning to a blended office and homeworking solution as the lockdown eases. Due to this, it is necessary that you can commute to the Bristol office on a daily basis if needed.
The Customer Service Administrator’s daily duties for this role include:
- Maintain sound relationships with other departments and external parties
- Process stock levels and update excel spreadsheets
- Ensure invoices are audited and paid to our suppliers within our agreed timescales
- Regularly audit and monitor our suppliers to ensure they are meeting our contractual needs
- Daily monitor product in stock and manage each product until sold, understanding all the key triggers of stock management.
- Ensure all activities are in line with agreed policy and comply with governance
- Carry out all additional work as requested
- Supporting other departments
The successful candidate will have a strong customer service background and will be able to show high attention to detail in order to complete and amend services accurately. Experience in using Microsoft Office products and other software is also desirable.
If you have interested in this role please get in contact ASAP.