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Contact Centre

Customer Sales Advisor

Location: East Bristol
Posted: 13/05/2022

Salary: £20,000
Job Type: Permanent

Customer Service Advisor


£20,000 plus OTE = £25,000

Superb opportunity to work in the office of a busy car dealership where you’ll be assisting customers over the phone, email and live chat. Your role will be to contact customers who have asked for a call back and helping them with information on the vehicles they’re interested in.

You’ll have full training and a great team to support you. You’ll bring enthusiasm, excellent customer service skills and a real desire to provide great service at every opportunity.

Typical duties:

  • Dealing with customer enquiries: phone, email and live chat
  • Converting enquiries into reservations and test drive appointments
  • Logging customer enquiries onto the company’s CRM system
  • Retrieving information from the company website and company stock database
  • Providing excellent knowledge and understanding to all customer enquiries at the first point of contact
  • Using various computer systems and databases
  • Working as part of a successful team, communicating information in a timely and comprehensive manner

*Please note that this role includes weekend work. The standard working week offers 1 day off during the week and 1 day off at the weekend.

Please apply today as interviews will be held as soon as possible.