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Customer Service Administrator

Location: North Bristol
Posted: 14/10/2021

Job Type: Contract/Temp

Customer Service Advisor - Temporary

£9.90 per hour

North Bristol – Thornbury

 

Urgently needed due to increased business levels and lots more customers!!

Our client is widely regarded as a market leader in their field and their products are of the highest quality. They are now looking for friendly Customer Service Advisors to join their team in continuing to deliver an exceptional level of service.

The Job:

You will be passionate about providing an outstanding level of customer service by identifying customer needs and offering the best customer experience for each enquiry. You’ll be handling orders and queries through a range of channels including telephone, email, and web chat.

Duties include:

  • Responding to all enquiries in a friendly and professional manner
  • Establishing and building relationships with internal and external customers
  • Working with your team to manage customer expectations
  • Recognising sales leads and escalating when appropriate
  • Supporting the business and the team’s objectives and targets
  • Delivering a professional, approachable, and warm service to customers
  • Following company procedure when dealing with conflict
  • Processing all orders accurately and securely

 

The Perks

  • Be rewarded with a great hourly rate
  • Work in a lovely office in North Bristol with onsite parking
  • Monday to Friday shifts between 8.00 a.m. and 6.00 p.m.
  • Have the backing of a close-knit team who really support each other

 

The Person

Due to the nature of this role, previous customer service experience is essential; this doesn’t have to be from an office environment, it can be from hospitality or retail environment looking to make the change to an office-based role! If you are passionate about customer service, are confident speaking on the telephone, professional, and friendly then please get in touch!

Interviews are taking place now for an immediate start