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Location: East Bristol
Salary: £21,000 - £25,000
Job Type: Permanent
Working as part of an international financial services firm with a Bristol base, you’ll be joining the customer service team with responsibility for the account management of business customers. As a leading company in their sector, several roles have been created as a result of company growth. It’s an exciting time to join the business!
Salary: £21,000 - £25,000 depending on experience.
Location: Bristol, BS16 with on-site parking.
Role: Business Account Manager / Customer Service, permanent.
Benefits: Pension scheme, 25 days holiday, study leave, volunteering days,
EV charging points, bike storage, shower and changing facilities …
You’ll be a professional first point of contact for business customers, with super communication skills which will enable you to build relationships with key points of contact.
You’ll be a real team player, working collaboratively with the rest of the department to ensure customer needs are met.
Accountable. You’ll enjoy taking ownership of tasks and will work through a variety of tasks including quotes, orders and purchases with your customers.
Always working within agreed service levels; you’ll have a keen eye for detail and will enjoy working accurately and to high standards.
Proactively manage the renewals process across a portfolio of business customer accounts, ensuring you provide a complete account management service, finding solutions and seeking opportunities to increase business levels.
This is a lovely opportunity to take our customer service skills to the next level and be rewarded accordingly with a great salary and benefits package. If you’ve got most of the experience we’re looking for – please get in touch asap!
Customer Service Advisor