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Customer Service Advisor

Location: North Bristol
Posted: 12/09/2019

Job Type: Permanent

Are you passionate about customer service? Do you enjoy providing a premium level of customer service to each and every customer? Would you like to join a global leader in their industry as a Customer Service Advisor?

 

My client, based in Aztec West, is looking for a Customer Service Advisor to join their team.

Your daily duties will include:

 

  • Delivering a world class service by answering customer calls and placing orders accurately and promptly, whilst adding value through knowledge and ability where advice and solutions are required
  • Taking control and guiding the customer through the order process to ensure accurate order placement
  • Manage out of stock situations by offering alternative products
  • Offer solutions to customers based on product / application enquiry’s
  • Manage inbound enquiry’s using appropriate questioning
  • All associated administration duties

 

You will be an excellent team player, hardworking, enthusiastic and willing to learn new skills whilst wanting to progress your career.

 

Working hours: Monday to Friday, either 8.30am - 5pm, 9.00am - 5.30pm or 9:35am – 6:05pm

Salary: £18000 - £18500

 

  • 33 days holiday, inclusive of bank holidays
  • Free onsite car parking
  • Christmas period off
  • Intensive training
  • Excellent incentives – such as a summer BBQ (including a free bar and food)!
  • Pension contribution
  • Private health care

 

Please apply today if interested as interviews are taking place ASAP