Job Details

• Permanent
• £22,500 p/a
• Bath City Centre – Hybrid working 3 days at home 2 days in the office

We are excited to be recruiting for an award-winning company based in the heart of Bath who are currently looking for a Client Services Executive to join their friendly team.

The desired individual will be excited by the thought of career progression in a professional office setting, have a very keen eye for detail and will want to work in a fun and engaging team

As Client Services Executive you will receive full training, therefore no experience is required. You will have a passion to want to work within financial services with exemplary customer service skills – (this does not need to be from an office/financial services setting)

Some of the exciting benefits are:

• A great starting salary and up to 15% discretionary bonus each year
• Monday to Friday shifts, office hours
• Group contributory pension scheme
• Cycle to Work scheme
• Supported and encouraged Professional Development such as vocational training, Hack days, conferences, meet-up events plus regular social events
• Private Medical scheme
• Income protection scheme
• Employee Assistance Programme (EAP)
• Internal mentoring scheme
• Interest free season ticket loans for travel costs and corporate gym membership rates.
• 25 days holiday and the option to buy up to 5 days more a year
• Annual events, activities and social/sports groups
• A tailored career development plan to support your career goals

Day to day duties to include:

• Continually focus on delivery of excellent customer service
• Own and manage relationships with Financial Advisors and Clients
• Investigate and resolve complex queries/issues, ensuring ownership through to completion
• Assist with issues on any potential cases by obtaining outstanding information

If you can provide excellent customer service, have the ability to work well under pressure and are looking to further your career within customer service, please apply today