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Job Type: Permanent
This is a fantastic opportunity for a talented Customer Service Manager to join a successful and market leading business, taking responsibility for the customer service team.
The successful applicant will be a motivational leader with solid experience of running a team to deliver exceptional service. The team are responsible for handling customer queries and the order placing process where there is the opportunity to cross-sell, upsell and to build long term relationships with customers.
The current team are a strong unit with the capability to achieve even more so it’s essential that the Manager is ambitious and driven with high standards and the ability to bring the team on board to achieve together.
This role also holds a place in the management team who collectively lead the business in delivering campaigns, conducting analysis and ensuring customer satisfaction throughout.
We’re looking for a phenomenal people manager with the tenacity and energy to continue to grow the business by retaining and growing the customer base.
Customer Service Manager