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Hospitality Executive

Location: Central Bristol
Posted: 02/09/2019

Salary: 24000 - 25000
Job Type: Permanent

This vacancy is now closed

Are you passionate about hospitality, sponsorship and advertising?

Do you want an exciting opportunity work to for an independent sporting facility?

Our client, a high-quality sporting facility based in North Bristol, is looking for Hospitality Executive to join their down-to-earth and friendly team. The Hospitality Executive is the lead sales person for hospitality sales and advertising sales. The role is responsible for achieving the hospitality budget, whilst also upselling to clients for other key areas including Premier Club and Sponsorship.

Daily duties to include:

  • Lead sales person for corporate hospitality sales
  • Responsible for achieving the hospitality budget
  • Responsible for growing the number of hospitality customers,
  • Maximising sales by means of telesales, online channels and face to face appointments
  • Delivering excellent customer service to develop relationships with clients
  • Building business relationships with current corporate clients
  • Identifying and approaching new clients for hospitality sales and sponsorship opportunities
  • Responsible for selling hospitality for the events based off site
  • Working closely with catering partners to develop hospitality packages. Negotiating and agreeing menus and prices
  • Working with internal departments to deliver hospitality
  • Hosting and delivering first class hospitality experiences for customers
  • Managing and growing the database of corporate clients
  • Responding to enquiries via the website, email and telephone in a professional and timely manner
  • Working with the marketing team to develop and implement hospitality marketing plans
  • Working with the marketing team to develop digital and print communications, including brochures, emails and website
  • Reviewing and improving the customer experience for corporate guests
  • Developing and implementing the customer feedback processes i.e. collating and reviewing completed feedback forms, sending out online surveys etc
  • Any other duties reasonably requested by the Commercial Director or Chief Executive

Due to the nature of this role, proven established experience in a sales role, delivering hospitality and providing excellent customer service is essential.

If you are interested in this position or would like to hear more details then please contact me ASAP as the client is looking to interview very soon.