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Part Time Customer Service Advisor

Location: Other
Posted: 12/09/2019

Salary: £9.00 per hour
Job Type: Contract/Temp

Are you looking for part time work? Do you enjoy speaking to customers?

Our client, based in Chippenham, is a major provider of housing care and support services to low-income customers across the region. We are recruiting for a Part Time Customer Service Advisor to join their small and friendly team who are dedicated to gathering customer feedback on the service they have received.

Monday, Wednesday and Friday, working 6 hour shifts between 11.00 a.m. - 6.45 p.m., 18 hours per week.

Free onsite car parking and great hourly pay rate!

Daily duties of the Part Time Customer Service Advisor role to include:

  • Making calls to existing customers to gather feedback on the service they have received
  • Completing surveys and asking a variety of questions
  • Ensuring answers are accurately recorded and uploaded onto Excel
  • Forwarding queries to the relevant department and liaising via phone and email
  • Logging all activity on the database

This Part Time Customer Service Advisor role will be temporary for 12 weeks with the opportunity to move onto a permanent contract thereafter.

While no previous experience is required for this Part Time Customer Service Advisor role, you will be expected to make calls so will need to be motivated and enthusiastic. You should also be reliable and possess a great work ethic.

If this Part Time Customer Service Advisor role sounds interesting please apply or contact us today!