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Patient Services Advisor

Location: Other
Posted: 23/09/2022

Job Type: Permanent

Office hours Monday to Friday (1 in 5 Saturdays)

Swindon (Office Based)

We are excited to be recruiting for this fantastic Patient Services Advisor role within Swindon! Our client is a market leader in their field, and prides themselves on providing a high-quality healthcare service to customers across the UK.

In return for this role, our client is offering benefits including private medical insurance, life assurance, career progression opportunities, and contributory pension scheme matched up to 5% (just to name a few)!

Your daily duties will include:

  • Acting as first point of contact for patients and their carer or relatives
  • Handling inbound calls in a timely manner
  • Ensuring patient information is correct and up to date
  • Aiming to resolve patient queries at first point of contact
  • Accurately recording information as required
  • Liaising with other professionals to ensure patient needs are met

The only required qualification for this role is GCSE Maths and English at grade C or above (or equivalent). Other required skills and experience include:

  • Excellent customer service skills (gained within any industry!)
  • Strong communication and time management skills
  • Confidence liaising with patients and colleagues over the phone

If this role is of interest to you, and you think you have the required skills, please apply today! We are reviewing CVs this week for interviews taking place soon.