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Personal Injury Claims Handler

Location: Central Bristol
Posted: 29/11/2021

Salary: £21,000 - £25,000 per annum DOE
Job Type: Permanent

Do you want to work for one of the UK’s leading financial institutions?

Do you want to further your experience in a varied personal injury claims handling role? 

Our client based in the City Centre, is looking for a Personal Injury Claims Handler to join their established team and process third party vehicle damage and third party injury claims.  The Personal Injury Claims Handler will be responsible for managing such insurance claims through to settlement while being committed to providing a high quality of service to customers. 


In return for the responsibilities of this role, full training is being offered, as well as recognition and reward through ongoing career development and the opportunity to study towards a Certificate in Insurance (CII).  This is in addition to a market leading salary plus annual company performance bonus (up to 10%), excellent holiday entitlement and overall benefits package. 

Work-life balance is important to them, so you will only be required to work office hours between 8.00 a.m. and 6.00 p.m. (35 hours a week) with no evenings or weekends.  While you will be expected to spend at least half your time working in their fabulous office, you will also have the flexibility to work from home. 


Daily duties to include:

  • Setting up new third party vehicle damage and third party injury claims
  • Liaising with third party insurers, to assess and establish motor liability
  • Making decisions and processing claims settlements
  • Assessing cover and managing claims in accordance with the policy issued
  • Reassuring and advising customers about the progress and outcome of their claim
  • Recording and reporting of accurate workflow information for each claim

Due to the nature of this Personal Injury Claims Handler role, you should be an insurance professional with demonstrable injury claims handling experience and a good understanding of motor liability.  You should also be able to confidently handle third party claims.   

If you are interested in this Personal Injury Claims Handler role or would like to hear more details, then please contact me ASAP as our client is looking to move quickly on this role.