Personal Injury Claims Handler

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Do you want to work for one of the UK’s leading insurers?

Do you want to further your experience in a varied personal injury claims handling role? 

Our client based in the City Centre, has several opportunities for Personal Injury Claims Handlers with previous personal injury or third-party vehicle damage claims experience to join their established team.  You will be responsible for managing a caseload of such insurance claims through to settlement while being committed to providing a high quality of service to customers.

Duties and Responsibilities

  • Setting up new injury and damage claims
  • Liaising with third party insurers, to assess and establish liability
  • Making decisions and processing claims settlements
  • Assessing cover and managing claims in accordance with the policy issued
  • Reassuring and advising customers about the progress and outcome of their claim
  • Recording and reporting of accurate workflow information for each claim

Salary and Benefits

In addition to joining a vibrant and customer-focussed company that will offer you a supportive learning environment with a focus on your personal and career development, you will enjoy;

  • A market leading salary of up to £26,000 depending on your experience and annual pay reviews
  • Annual company performance bonus (up to 10%)
  • The opportunity to gain funded insurance CII qualifications (plus a bonus when you pass them)!
  • 25 days holiday plus bank holidays plus the option to buy more
  • Up to 20% contributory pension (you put in up to 8% of this)
  • £20 contribution to a monthly gym membership
  • Various high street and company discounts
  • Health and Wellbeing plan offering cashback for dentist, opticians, physio etc

Work-life balance is important to them, so you will only be required to work office hours between 8.00 a.m. and 6.00 p.m. (35 hours a week) with no evenings or weekends.  They also have a hybrid working model which means that once you’re up to speed, you will have the flexibility to work from home up to 80% of the time.

Skills and Experience

Due to the nature of this Personal Injury Claims Handler role, you should have previous injury and/or damage claims handling experience, and a good understanding of Motor Liability, Employers Liability or Public Liability.  You will also need to be super methodical and organised and have the ability and confidence to negotiate and challenge where necessary.

If you are interested in this Personal Injury Claims Handler role or would like to hear more details, then we would love to hear from you.