Sales and Retentions Advisor

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You’re an outgoing and self-motivated individual who thrives in a customer facing role.  You’ve probably worked in a sales role before, or maybe a customer service role where you’re encouraged to upsell. Now, you’re ready for something different.  Professional and personable with the potential to reach a superb OTE.

Your customer base will be businesses, ranging in size and sector but with one thing in common; they’ve already expressed an interest or may well be a current client just waiting to renew. Warm sales.

You’ll be building relationships, understanding what your customers need and finding them the most fitting financial solution possible.

This is a business development opportunity, but it’s not your typical telesales role.

 

Duties

  • Working to monthly and quarterly targets to ensure renewals, generate new business, cross-sell and upsell to existing clients
  • Produce accurate and attractive quotes and proposals for your customers
  • Provide excellent service to customers at all times, working closely with colleagues across the business to resolve any issues efficiently
  • Proactively complete all administrative procedures

 

Skills and Experience Required

  • Excellent communication skills, gained in a customer facing role
  • Proven ability to work to targets and to manage own workload within agreed timescales
  • Experience of negotiation, handling objections and completing deals / agreements

Telesales experience is beneficial although candidates with strong skill sets who are keen to work in a business development role are encouraged to apply.