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Location: Central Bristol
Salary: £26,000 - £28,000
Job Type: Permanent
Are you an experienced team leader looking for a new challenge?
Do you put the customer at the heart of everything you do and do you love managing customer service teams to do the same?
My client, a leader in their field, is looking for an experienced and talented Contact Centre Team Leader to lead a team of Customer Service agents in delivering an award-winning service and ensuring customers get the help and advice they need either by phone or email. As Contact Centre Team Leader, you will mentor performance in, arguably, their most important team – inspiring and influencing them to maintain the dynamic and customer-centric culture that has driven their success to date.
In return, you will be rewarded with a competitive salary and excellent benefits, including an annual bonus, flexible lifestyle benefits, great holiday entitlement, your birthday off, and many more…
Daily duties and responsibilities of the Contact Centre Team Leader to include;
Due to the nature of this Contact Centre Team Leader role, you should have experience in managing a similar team within a lively contact centre environment and have a passion for customer service. You should be a real people person, a reliable teammate, and a clear communicator.
Senior Contact Centre Team Leader