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Contact Centre

Underwriter - General Insurance - York

Location: Other
Posted: 12/01/2022

Salary: £19,000 - £23,000 per annum
Job Type: Permanent

Are you interested in starting a career in underwriting?

Do you want to work for an award-winning financial services provider that prides itself on its customer service excellence?

Our client has a number of exciting opportunities for dynamic and enthusiastic individuals to join their fast-paced Underwriting team at their Regional Service Centre in York.

Duties and Responsibilities

As a Personal Lines Underwriter you will be responsible for dealing with referrals from a network of agents regarding customer policies, including renewals, mid-term adjustments and new business. You will be trained to review and evaluate insurance risks across a variety of general insurance products (Motor, Home, Travel and Pet).

Your agents will be your customers, and you will enjoy building strong working relationships with them and delivering them a first class service. This will ultimately lead to a positive experience and outcome for the new and existing policyholders – providing them with products tailored to their needs and prices that are fair and consistent.

The majority of the referrals come through via phone, and so a big part of your role will include taking a high volume of calls. There is also a live chat function as an alternative way for the agents to interact with you.

Salary and Benefits

In return for the duties and responsibilities of this Personal Lines Underwriter role, full training is being offered, as well as reward through ongoing career development and the opportunity to gain recognised insurance qualifications (they will even give you a bonus when you pass them)! This is in addition to a market leading salary plus annual company performance bonus (up to 10%), excellent holiday entitlement and overall benefits package.

Work-life balance is important to them, so you will only be required to work office hours between 8.00 a.m. and 6.00 p.m. (35 hours a week) with no evenings or weekends. While you will be expected to spend at least half your time working in their fabulous office, you will also have the flexibility to work from home.

Skills and Experience

Due to the nature of the Personal Lines Underwriter role, previous underwriting experience is not essential but you will need to enjoy working on the phones and providing great customer service. Whatever your experience – insurance, financial services, contact centre, retail or hospitality – we would love to hear from you!

If this sounds like you and you would like more details, then please get in contact or apply ASAP as interviews are taking place now!